ShoppingNotes.com
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FAQ for Users

About ShoppingNotes.com

What is ShoppingNotes.com?
Who should use ShoppingNotes.com?
Is ShoppingNotes.com free?
Can other people see what I save to ShoppingNotes.com?
Why do you ask for my email address? Will I get spams?
How to contact ShoppingNotes.com?

Getting Started

How to get alerts on price changes without installing anything?
Why should I install the "Save to My Shopping Notes" button?
How to install the "Save to My Shopping Notes" button?
Why is it indeed safe to install the "Save to My Shopping Notes" button?
How to save a product to My Shopping Notes using the "Save to My Shopping Notes" button?
How to view my saved items in My Shopping Notes?
How to sign up for an account?
What does it mean to "remember me on this computer" when I sign up for an account or sign in?
What does it mean to "continue without signing up"?
For how long are my Shopping Notes kept?

Using ShoppingNotes.com

How do I know if my alerts are correctly set?
How to set alerts on price changes?
How to renew my expired and expiring alerts?
How to delete alerts?
How to refresh the prices on My Shopping Notes?
Why is it safe to give you my email passwords and my friends' email addresses when inviting friends?

Trouble Shooting

Why can't I receive emails from ShoppingNotes.com?
I didn't set a password or forgot my password. What can I do?



Q.  Who should use ShoppingNotes.com?

A.  ShoppingNotes.com is for people who do any kind of on-line shopping. Especially if you have any of these symptoms, ShoppingNotes.com is definitely for you:
  • I love sales, but every time I just can't act quickly enough.

  • I have a zillion things saved in my "Favorites". It takes minutes just to scroll down to the bottom of the list, let alone to find that one product I want.

  • I often save things in the "Shopping Cart" or "Wish List" of different web sites, but sometimes they just disappear.

  • I use Word Document or Excel Spreadsheet to keep my shopping list.

  • I spend a lot of time browsing through many products every day, and I just can't remember where I've seen that one particular product.

  • I am shopping for some big-ticket items, and I can't make the decisions yet.

  • I really need one central place to keep everything I am shopping for.

  • I like to keep everything organized, even when I'm on line.

Q.  Is ShoppingNotes.com free?

A.  ShoppingNotes.com is free for personal use. If you are interested in using ShoppingNotes.com for commercial purposes, please discuss with us by sending an email to info@shoppingnotes.com.


Q.  Can other people see what I save to ShoppingNotes.com?

A.  At this time, ShoppingNotes.com is focused on personal use, so your personal information and what you save are not made public or shared with any third parties. Please be aware, however, that in the future we may choose to make ShoppingNotes.com more "social" by making public or sharing with third parties (1) the URLs you save, (2) the price alerts you set, and (3) the favorite levels you set (the number of hearts you give to your saved URLs) in an anonymous and aggregate way (that is, other people may know what URLs you saved, but will not know who saved them). Anything beyond the above-mentioned, including but not limited to your email address and the notes you save with your saved URLs, will never be made public or shared with any third parties without your prior consent.


Q.  Why do you ask for my email address? Will I get spams?

A.  We need your email address to send you price alerts. We take your privacy very seriously. We do not send you advertisements, and will absolutely NEVER share or sell your email address to any third parties.


Q.  Why should I install the "Save to My Shopping Notes" button?

A.  The Save to My Shopping Notes button saves you the hassle to copy and paste URL addresses to the front page every time. This button is installed under "Favorites" in Internet Explorer or in "Bookmarks Toolbar" in Firefox, and works in a way similar to browser's bookmark. So you just browse through your favorite shopping sites as usual, and when you see a product of interest, in two clicks you can save it to your Shopping Notes.


Q.  Why is it indeed safe to install the "Save to My Shopping Notes" button?

A.  The Save to My Shopping Notes button is a small piece of JavaScript code, which can be inspected in the HTML source code by anyone. You are not installing any software or plug-ins at all. Furthermore, JavaScript's security limitations forbids it to access your computer's file system, so it is impossible that it will bring viruses or spyware to your computer. The "You are adding a favorite that may not be safe" warning you see when installing the button in Internet Explorer is just a standard message that you do not need to worry too much about. Firefox does not show such a warning.


Q.  How to sign up for an account?

A.  Click here to go to the "Sign Up" page, fill out the form (required fields are marked with *), and click on Sign Up in the bottom and then on Confirm on the next page. After that, you should receive an email from "ShoppingNotes.com Administrator" to verify your email address. It is important that you open that email and click on Verify Email in that email. This will make sure that your email address is correct and can receive our price alerts.


Q.  What does it mean to "remember me on this computer" when I sign up for an account or sign in?

A.  This means that your sign-in information will be kept on this computer (more specifically, in your browser's cookies) and you will not need to sign in again from the same computer. Be sure to uncheck this box if you do not want others to access your ShoppingNotes.com account, like when you are using a public computer.


Q.  What does it mean to "continue without signing up"?

A.  This means that you can start trying some of the features at ShoppingNotes.com without giving your email address, etc. We will give you a temporary account. However, you will not be able to use some of the cool features like price alerts or price refresh. You will not be able to access your Shopping Notes from other computers, either. So we strongly encourage you to sign up for a permanent account (all the Shopping Notes you have saved to the temporary account will be transferred to your new account) to enjoy all the cool features.


Q.  For how long are my Shopping Notes kept?

A.  As long as you want. We do not delete them without your instruction.


Q.  How do I know if my alerts are correctly set?

A.  You should see a in the rightmost column for each product you set an alert on in your My Shopping Notes.


Q.  How to set alerts on price changes?

A.  To set alerts from the front page, please refer to "How to get alerts on price changes without installing anything?".

To set alerts at the same time you use the Save to My Shopping Notes button to save a product, please refer to "How to save a product to My Shopping Notes using the "Save to My Shopping Notes" button?".

To set an alert on a product already in your My Shopping Notes, click on Set Alert in the rightmost column of that product, specify the alert details, and click on Save.

Please note that you can only set an alert to be active for a maximum of 30 days (the default). After the number of days you specify have passed, you will need to renew it, or we will not continue to watch its price for you.


Q.  How to renew my expired and expiring alerts?

A.  You can go to http://www.shoppingnotes.com/renewalerts to renew all your expired and expiring alerts at a time. A renew will extend an alert's active period for another 30 days.

Or if you want to renew an individual alert in your My Shopping Notes, whether expired or expiring or not, click on Renew in the rightmost column of that product.

We will notify you by email when some of your alerts are about to or have just expired. When you receive an alert email that has an "Expired and Expiring Alerts" section, just click on Renew Alerts in that email, and all your expired and expiring alerts will be renewed.


Q.  How to delete alerts?

A.  If you no longer want to receive alerts on a product, go to My Shopping Notes, click on Edit in the rightmost column of that product, and then click on Delete.


Q.  How to refresh the prices on My Shopping Notes?

A.  You can refresh multiple prices (that is, get the latest prices) on your My Shopping Notes with one click without clicking through to the original URLs. Just check the boxes to the left of the products you want to refresh the prices for, and click on Refresh. Our web site will go get a copy of the web pages at those URLs and show the new prices if there are price changes.


Q.  Why is it safe to give you my email passwords and my friends' email addresses when inviting friends?

A.  We've integrated with Windows Live Hotmail, Yahoo! Mail, and Gmail to make it convenient for you to access your address books. We do not ask for your email passwords. Instead, you are redirected to those email sites to sign in and grant us access to your address books there. So we have no way of knowing your email passwords, accessing your emails, or sending emails in your name at all. More information on how this works for Windows Live Hotmail, Yahoo! Mail, and Gmail.

When you use the "Invite Friends" page to invite friends by email, we will send an invitation email to your friends only once and will not keep their email addresses. We take your privacy very seriously. We do not send you or your friends advertisements, and will absolutely NEVER share or sell your email addresses to any third parties.


Q.  Why can't I receive emails from ShoppingNotes.com?

A.  Check your junk mailbox to see if our emails got thrown in there. We always send emails from admin@shoppingnotes.com. Please add this email address to your address book to prevent our emails from being sent to your junk mailbox.


Q.  I didn't set a password or forgot my password. What can I do?

A.  Click here and enter your email address. We will send you an email. Click on Set Password in that email.

If you don't even remember your email address, send an email to info@shoppingnotes.com with some clues, and we will try to help you out.